Booking Conditions
and Privacy Statement
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BOOKING CONDITIONS
Please read the following Terms and Conditions carefully as they form
the basis of the contract between Antique Vacations and yourself as our
Customer. You should note that no Contract or other legally enforceable
arrangement will exist between us until we have confirmed your booking
in writing. All contracts or other legally enforceable arrangement will
be subject to these booking conditions.
GENERAL
1. These Booking Conditions shall apply not only to the person making
the booking but also to all members of his or her party. A booking will
only be accepted from an adult member of the party and we are entitled
to assume that the person making the booking has been authorised to do
so by every other member of the party and also accepts these Conditions
on behalf of every member of the party.
2. You should note than no employee or agent of Antique Vacations has
any express, implied or ostensible authority to vary or amend these
Booking Conditions either orally or in writing. Any variation or
amendment must be in writing and signed by the proprietor personally
3. Independent contractors or suppliers provide many of the services
and facilities included in your Tour including the storage,
transportation and customs clearance of any items purchased by you. Many
of these contactors or suppliers have their own Terms and Conditions and
these will apply to you in addition to our Booking Conditions. If there
is a conflict between our contractors or suppliers Terms and Conditions
and our own we shall have the absolute right to decide which Terms and
Conditions shall apply to you.
APPLICABLE LAW AND JURISDICTION
4. Your contract with us will be subject to the exclusive
jurisdiction of the Courts in England and Wales [hereinafter described
as "this Country"] and will be governed exclusively by the
laws, rules and regulations for the time being in force in this Country.
No court or other body or organisation outside this Country will have
any jurisdiction to deal with any matters in any way relating to this
Contract or the relationship between us.
5. This condition will not prevent the referral of any dispute
between us to Arbitration in this Country if we agree and acceptable
terms of reference for such Arbitration can be agreed. However there
shall be no obligation on us to consent to Arbitration if we do not
consider it appropriate to the circumstances of the dispute.
BOOKING PROCEDURE
6. In order to book a Tour with us you must complete our Booking Form
in full and send this to us together with the required deposit of US$
400 per person or such other sum as we shall agree in writing unless the
booking is made 12 weeks or less before the Commencement Date [as
defined in paragraph 9] when the full cost of the Tour will be payable.
7. You must ensure that all the information given on the Booking Form
is correct. We will then acknowledge receipt in writing of your booking
and at that stage there will be a legally binding arrangement between
us.
PAYMENT
8. The Tour price includes: -
[a] Accommodation with meals as indicated [but not drink or tips]
[b] All travel in this Country during your Tour to include
collection/return to the airport. Please note that travel to/from this
Country is not included
[c] Entry to all auctions [including a catalogue], antique fairs and
attractions included in your itinerary at the time of booking
[d] The services of our Representative who will accompany you
throughout the Tour and who will act as your guide and who can, if
required, make the necessary arrangements for the storage and
transportation of any items purchased by you at extra cost as set out in
paragraph 21
9. Payment of the balance due of the Tour price is required in full
at least 10 weeks before the commencement of your Tour ["the
Commencement date"] in this Country. If we do not receive payment
in accordance with this condition we reserve the right to cancel your
booking and your Tour and retain any deposit in full without refund.
10. Payment of all sums due to us can be made by Credit Card or by
cheque or Bankers Draft (but only drawn on a bank or savings institution
based in this Country).
11. All prices are quoted in United States Dollars and are calculated
on the exchange rates in force as at the date the Tour cost is assessed
or the booking accepted as the case may be. However as the majority of
our costs are incurred in Sterling we reserve the right to pass on to
you any additional costs incurred solely attributable to any currency
fluctuations such costs to be payable in full before the Commencement
date. However we will absorb the first 2% (Two percent) of any such
additional costs.
12. The price of you Tour does not include any Delivery Costs as
defined in paragraph 21 of these Conditions.
ALTERATION OR CANCELLATION OF THE BOOKING BY YOU
13. You may cancel your Tour at any time. Written notification from
the person who made the booking must be received at our office before
any cancellation becomes effective.
14. If you cancel your holiday after you have paid the full amount
due we may at our absolute discretion make a cancellation charge which
will be deducted from the amount paid to us and which will be calculated
in accordance with the following formula: -
i) More than 56 days from the Commencement date – Deposit
only
ii) Between 42 and 56 days from the Commencement date – Up to
80% [Eighty percent] of the Tour price
iii) Between 35 and 42 days from the Commencement date – Up
to 85% [Eighty Five percent] of the Tour price
iv) Between 35 days and 21 days from the Commencement date –
Up to 90% [Ninety percent] of the Tour price
v) Less than 21 days from the Commencement date – Up to 100%
[One Hundred percent] of the Tour price.
15. Please note that if a member of a party or group booking cancels
solely in respect of themselves a cancellation charge will still be
applied and calculated in accordance with paragraph 14
16. Cancellation charges made by our contractors and suppliers may be
higher than the amount calculated in accordance with paragraph 14 and we
reserve the right to recover such charges from you. In any event if you
are proposing to cancel you Tour you may wish to check before doing so
the amount of any likely cancellation charges under this paragraph and
paragraph 14.
17. Cancellation cover may be available from your Travel Insurers and
you are strongly advised to take out cover in accordance with the
recommendation in paragraph 31 of these Conditions.
18. If you wish alter any arrangements during your Tour [e.g. to
visit another auction or antique fair] we will make reasonable efforts
to assist but we will not be liable for any additional expenses incurred
nor will we be obliged to refund any payment for unused travel,
accommodation or services. An alteration is deemed to be a correction or
enhancement to the existing Tour as booked.
ALTERATION OR CANCELLATION OF THE BOOKING BY US
19. Although we will make every reasonable effort to provide you with
the advertised itinerary there may be occasions when this is not
possible due to circumstances outside our control. For example, an
auction or fair may be curtailed, cancelled or postponed by the
organisers or an attraction may be closed. If an alteration is necessary
or unavoidable we will attempt to provide a suitable alternative
although we cannot accept any liability howsoever arising from any
changes to the advertised itinerary. We also reserve the right in any
circumstances to cancel you Tour, for example, if the minimum number of
clients required for a particular Tour is not reached we may have to
cancel it. However we will not cancel your Tour less than 56 days before
the Commencement date, except for reasons of "force majure" as
set out below.
20. If we have to alter in any way or cancel your Tour at any stage
due to what is known as "force majure" no compensation will be
payable although a full refund of all monies paid will be made. For the
purposes of these Booking Conditions the expression "force
majure" includes: -
[a] War or threat of war, riot, civil strife, terrorist activity or
threat of such activities, natural or nuclear disaster, fire, adverse
weather conditions or industrial action
[b] Any unusual or unforeseen circumstances or events and any
consequences of these which neither we, our employees, agents,
independent contractors or suppliers could have foreseen or prevented
even when exercising reasonable skill and care
PURCHASE AND TRANSPORTATION OF ANTIQUES AND COLLECTABLES
21. Your Tour is intended to give you the opportunity to purchase
antiques and collectors items. Please note that all storage and
transportation costs including agent’s fees, insurance [if required]
and handling charges [collectively described as " Delivery
Costs"] in respect of any items purchased on the Tour are to be
paid in full to us prior to shipment from this Country. All Delivery
Costs are in addition to the price of your Tour.
22. You will also be responsible for the payment of any Customs
duties on arrival in you own country.
23. If any amount due to us in respect of the Delivery Costs remains
unpaid after a period of 56 days from the end of your Tour or
notification to you of the amount due whichever shall be the later we
reserve the right to sell by public auction as your agents any items in
respect of which the Delivery Cost remains wholly or partially
outstanding. After sale we will account to you for any balance remaining
after deduction of all costs incurred. For the purposes of this
condition notification of any amount due shall be conclusively deemed to
have been given 7 days from the date of posting of any letter to you
sent by airmail to the address given for the Tour Organiser on the
Reservation form whether the items were purchased by the Organiser or
any members of his or her group..
24. We cannot accept any responsibility in respect of any item
purchased by you on your Tour and in particular in respect of; -
[a] the authorship, attribution, authenticity, condition, provenance,
age, suitability, fitness for purpose, origin, and/or availability for
export of any such item
[b] Any representations, statements, descriptions, or warranties made by
or on behalf of the seller of any such item. You should also note that
any advice provided by our Representative will be given bona fide and to
the best of his or her knowledge and belief but we cannot accept
responsibility for any errors or omissions.
[c] Any liability for import duties or other taxes payable on
transportation to your nominated address.
25. You should be aware that any item purchased by you will generally
be your legal responsibility from the time of purchase. Our
Representative will be able to advise on insurance arrangements
COMPLAINTS AND CLAIMS PROCEDURE
26. We will do our best to ensure to have an enjoyable trouble free
Tour. Our business is built on our reputation. However, if you have a
complaint relating to your Tour please raise this with the
Representative who will be accompanying you on your Tour at the first
opportunity. We aim to please and will do our best to deal with any
legitimate grievances promptly. Should your complaint not be dealt with
to your satisfaction please raise your concerns with our Proprietor who
will investigate your complaint and will report to you in writing at the
conclusion of her investigation.
27. Any claims arising as a result of your Tour must be notified in
writing to us within 28 days of the conclusion of your Tour. After this
period has elapsed we cannot accept any liability for the matter or
omission complained of.
28. Similarly any claim relating to any items purchased by you on the
Tour must be notified to us in writing within14 of delivery to your
nominated address unless the Terms and Conditions of any contractors or
suppliers involved in the storage and/or transportation of the item
specify a shorter period when such shorter period for notification shall
apply.
OUR RESPONSIBILITIES
29. In accordance with our legal obligations we accept responsibility
should you suffer personal injury/death as a result of our negligence or
breach of statutory duty in accordance with the law for the time being
in force in this Country. You should note that the amount of
compensation recoverable might be limited in law. However we will not be
liable for any other losses you may suffer including property damage or
consequential loss and you are therefore strongly advised to arrange you
own comprehensive Insurance to cover you during your Tour.
30. You will have the services of our Representative throughout you
Tour and they will be available to offer advice on a particular purchase
if required together with advice on shipment to your nominated address.
Please note that although our Representative will make reasonable
efforts to ensure that any advice given is correct we cannot accept
responsibility for any errors or omissions.
YOUR RESPONSIBILITIES
31. You must ensure that: -
[a] You notify us when submitting our Booking Form if you have an
existing medical problem or disability which may affect your Tour. If in
our reasonable opinion your chosen Tour is not suitable for your medical
problem or disability or you are not traveling with someone you can
provide you with all the assistance you may reasonable require we may
refuse the booking. In reaching a decision we will take into account any
medical evidence presented to us together with our assessment of the
needs and requirements of other customers on your chosen Tour and the
practical demands on your chosen Tour.
[b] If you have any special requests these must be advised to us in
writing at the same time as the Booking Form is submitted to us although
we cannot guarantee that such requests will be met
[c] You make the appropriate travel arrangements to ensure you arrive
reasonably promptly at the agreed collection point at the start of your
Tour.
[d] You have a valid and acceptable passport and either have or be
able to obtain a visitor’s visa on arrival in this Country.
[e] You and all members of your party have the benefit of
comprehensive Travel Insurance prior to you arrival in this Country
valid for the duration of your Tour. This should include sufficient
cover against the unexpected need to cancel your holiday, medical
treatment, assistance with repatriation in the event of illness,
accident or death, public liability, as well as cover for personal
belongings and luggage.
PRIVACY STATEMENT
We respect your privacy and operate a Privacy Policy.
By agreeing to these Conditions you also accept our Privacy Policy. For
further details see our Privacy
page.
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